Privacy Policy

At Studley, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book our services, or contact us.

1. Information We Collect

When you use our services, we may collect:

  • Personal Information: Name, phone number, email address, billing details, and booking information.

  • Vehicle Information: Make, model, and registration details required for our wash and valet services.

  • Website Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited (via cookies or analytics tools).

2. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our car/van wash and valet services.

  • Process bookings, payments, and customer requests.

  • Communicate with you about your booking, promotions, or updates.

  • Ensure website functionality, security, and better user experience.

3. Sharing Your Information

We respect your privacy and will never sell your personal data. We may share your information with:

  • Service Providers: Trusted third parties (such as payment processors or booking systems) who help us deliver our services.

  • Legal Requirements: If required to comply with applicable laws or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to improve performance, track usage, and personalize your experience. You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, or misuse.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data.

  • Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any information.

8. Data Retention

We only keep your personal data for as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. Once no longer needed, your data will be securely deleted.

9. Marketing & Communications

With your consent, we may use your contact details to send you promotional offers, service updates, or newsletters. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.